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  • Gene Raitt

好久不见!It's been awhile, hasn't it?






















Frankly, I've missed sharing information and news with all of you, and need to apologize for my absence. The combination of pandemic restrictions, working on major new projects for our Japan business, and teaching undergraduate and MBA programs at HKUST has kept me pretty well occupied!


But now I'm back! And it's a great time to be back, as I've just shared with you the great news of Datatrade becoming ISO certified, achieving a level of excellence recognized by THE worldwide authority. As I said in the announcement, I've never been more proud of our staff of dedicated professionals.


I look forward to weekly sharing, giving you updates on the latest in loyalty, customer retention strategies, digital delivery of almost everything, and my personal take on where it's all headed. Until then...


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